Effective Date: 01/03/2022
Last Updated: 01/09/2024
Welcome to The Mountain Tribe. We value your privacy and are committed to protecting your personal data in compliance with Vietnamese law and international standards. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website.
1. Information We Collect
We collect various types of information to provide better services to you:
- Personal Information: Full name, email address, phone number, payment details.
- Non-Personal Information: IP address, browser type, device information, and browsing behavior.
Methods of Collection:
- Directly when you fill out forms, subscribe, or make a purchase.
- Automatically through cookies and analytics tools when you use our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services.
- To process orders, payments, and transactions.
- To communicate updates, promotions, and customer support.
- To comply with Vietnamese legal requirements.
3. Sharing Your Information
We may share your information with:
- Service Providers: Hosting, payment processing, and customer support partners.
- Legal Authorities: When required to comply with the Law on Cybersecurity (2018) and other Vietnamese laws.
Your data will not be sold or shared with third parties for marketing purposes without your consent.
4. Data Security
We take data security seriously and implement the following measures:
- Encryption: Protecting sensitive information during transmission.
- Secure Servers: Storing data in secure environments with restricted access.
Despite our efforts, no online system can be completely secure, so we encourage you to protect your personal data and login information.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can access, update, or correct your personal information at any time.
- Deletion: Request deletion of your data unless required for legal purposes.
- Opt-Out: Unsubscribe from our marketing communications or manage your cookie preferences.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and for analytics purposes. You can manage cookies by adjusting your browser settings or visiting our Cookie Settings Page.
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To track usage and performance (e.g., Google Analytics).
- Advertising Cookies: Used to deliver relevant ads.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from children. If we become aware of such data collection, we will promptly delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and we will notify you by email or via a notice on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through link
By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal data.