Everything you need to know before becoming a member of The Mountain Tribe.
01. What is The Mountain Tribe Exclusive Membership?
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The Mountain Tribe Exclusive Membership is a 365-day individual membership program, limited to 100 memberships. It provides three annual outdoor experience entitlements and recurring weekend access to designated TMT Basecamp facilities and available outdoor equipment.
02. How much does the membership cost?
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The annual membership fee is 9,486,350 VND, equivalent to 25,990 VND per day for 365 days. This fee covers one registered individual membership.
03. What experiences are included?
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Each membership year includes: one optional eligible TMT Festi experience (2D1N), one Family Outing (2D1N for up to four people including the member), and one Friend Trip (2D1N for up to four people including the member).
04. Can I choose any TMT Festi?
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You may select one eligible TMT Festi during your membership year, subject to event availability, capacity and advance registration. Additional experiences or upgrades may incur extra charges.
05. Who can join my Family Outing and Friend Trip?
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Each experience accommodates up to four participants in total, including the registered member. You may invite your family or friends. The member must attend the experience.
06. What does unlimited weekend Basecamp access mean?
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During the 365-day membership period, members may access participating TMT Basecamp facilities and use designated available outdoor equipment on weekends, including day-use and overnight stays. There is no fixed number of weekend visits. Advance reservation, availability, operational capacity and safety regulations apply.
07. Which Basecamps can I visit?
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Membership access applies to participating TMT Basecamps: Tri An, Wetland, Dragon Head and Highland, subject to the facilities and equipment designated for membership use at each location. Please confirm availability before travelling.
08. Can I use the equipment overnight?
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Weekend access includes eligible day-use and overnight Basecamp experiences. Equipment must remain within approved areas and be returned according to TMT’s equipment management and safety procedures. Availability and any equipment-specific restrictions apply.
09. Can I gift a membership to someone?
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Yes. You can purchase a membership as a gift for a friend or family member. The purchaser provides their contact information and the recipient’s details through the Gift a Membership form. The membership is registered to the recipient and is non-transferable after activation.
10. When does my membership start?
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Your 365-day membership begins on the activation date confirmed by The Mountain Tribe after payment and registration have been verified.
11. Do I need to book in advance?
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Yes. Advance reservations are required for Festi, Family Outing, Friend Trip and weekend Basecamp access. TMT will confirm your booking based on availability and operational capacity.
12. Are meals, transportation and other services included?
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The membership includes the specified experience entitlements and designated Basecamp access. Meals, transportation, personal expenses, third-party services and any additional upgrades are excluded unless explicitly confirmed in the relevant experience description.
13. Can unused experiences be carried over or refunded?
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Annual experience entitlements are valid within the membership period. Unused entitlements expire at the end of the membership year and cannot be exchanged for cash. Exceptional circumstances and cancellations will be handled under TMT’s applicable booking policy.
14. Is the membership transferable?
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No. Each membership is registered to one individual and is non-transferable. A membership purchased as a gift is registered to the nominated recipient.
15. How do I apply?
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Complete the membership registration form above. You can submit your inquiry through WhatsApp, Zalo or email. TMT will contact you to verify availability, provide payment instructions and confirm activation.